Privacy policy

Last Updated: December 2025

This Privacy Policy describes how Le Roignais (“we”, “our”, or “us”) collects, uses, and shares your personal information when you visit or make a purchase from www.leroignais.com (the “Site”).

1. Information We Collect

a. Personal Information You Provide

When you visit the Site or make a purchase, we may collect the following information:

Name
Email address
Billing and shipping address
Payment information (processed securely by our payment providers)
Phone number (optional)

b. Automatically Collected Information

When you browse the Site, we automatically collect certain data including:

IP address
Device details (browser type, operating system)
Cookies (to improve user experience)
Pages viewed, time spent, and referring website

c. Information from Third Parties

We may receive information from partners such as:

Shopify
Payment processors
Analytics and advertising platforms

2. How We Use Your Information

We use your personal information to:

Process orders and payments
Provide order confirmations and shipping updates
Improve our website and services
Communicate with you for customer support
Send marketing emails if you opt-in
Prevent fraud or misuse of our store

3. Sharing Your Information

We may share your information with trusted third parties only when necessary to operate our business, including:

Shopify — store and checkout platform
Payment processors (Shopify Payments, PayPal)
Fulfillment facilities
Shipping carriers
Analytics tools (Meta, Google Analytics)

We never sell your personal information.

4. Cookies

Our Site uses cookies and similar tracking technologies to improve functionality, analyze performance, and personalize your experience.

You can disable cookies through your browser settings, but some features of the Site may not function properly.

5. Data Retention

We keep your order information for our records unless and until you ask us to delete it.

We retain email and account details for as long as you have an active customer account.

6. Your Rights

Depending on your region, you may have the right to:

Access the personal data we hold
Request corrections
Request deletion of your information
Opt out of marketing communications
Request a copy of your data

To exercise any rights, contact us at info@leroignais.com.

7. Third-Party Services

Some third-party providers (example: payment processors) may have their own privacy policies. We recommend reviewing them to understand how your information is handled.

Once you leave our Site or are redirected to a third-party site, this Policy no longer applies.

8. Security

We take reasonable measures to protect your data, but no method of transmission over the internet is 100% secure.

9. Age of Consent

You must be at least 18 years old to use this Site or make purchases.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with the updated “Last Updated” date.